❓ Frequently Asked Questions (FAQ)

1. What is this site?

It is a free online dating site that allows you to view profiles, send messages, like profiles, and receive visit notifications.
It is open to all users aged 18 and over, worldwide.

2. Is the site free?

Yes ✅ Registration and site usage are completely free.
Advertisements and a donation system may be added to support the site, but no mandatory paid service exists.

3. Who can register?

Anyone aged 18 or older, regardless of their country of residence.

4. How do I create an account?

1. Click Sign Up.
2. Fill in your email, password, and accept the Terms of Use.
3. You will receive an email with a confirmation link.
4. Your profile remains invisible until confirmed.
5. After confirmation, you can access all site features.

5. Why do I need to confirm my email?

Confirmation ensures you are the owner of the email address.
Without confirmation, you cannot like or send messages, and your profile remains invisible.

6. How do I edit my profile?

Go to Account > My Profile.
You can change personal information, photos, or complete details (age, relationship status, description, etc.).

7. What if I forget my password?

Use the Forgot Password link on the login page.
You will receive an email to reset your password.

8. How do I temporarily suspend my account?

In your account settings, you can suspend your profile.
During this period, your profile is invisible, and you can reactivate it at any time.

9. How do I permanently delete my account?

You can request deletion in settings:

• Soft deletion: your data is anonymized and kept only for statistics.
• Hard deletion: all your messages and notifications are permanently deleted.

10. What is anonymization after 3 months?

Learn more about anonymization. If you do not log in for 3 months, your account is automatically anonymized:

• Your username is replaced with a random anonymous name.
• Your photos are pixelated.
• Your email is replaced with a non-existent address.
  You can no longer log in with this account.

11. What are the stages of a profile?

• Registered, not confirmed: invisible, waiting for email validation.
• Confirmed: active and visible.
• Suspended: temporarily deactivated by the user.
• Deleted: permanently deleted profile.
• Banned: if rules are violated, the user cannot register again.
• Anonymized: after 3 months of inactivity.

12. What can I see in the "Profiles" menu?

You can see the list of available profiles, with photo, username, and age.
You can sort the list (most relevant, most popular, recently connected, recently registered) and apply filters (desired gender, country, children, age, height).

13. How do search filters work?

You can filter by:

• Desired gender
• Country of residence
• With/without children
• Age range
• Height
  You can also clear filters to return to the full list.

14. What information is available on a profile page?

• Username and online/offline status.
• Photo album.
• Relationship status (single, divorced, widowed, etc.).
• Type of relationship sought.
• Gender and preferred gender.
• Country of origin and residence.
• Age, number of children, height, weight, body type.
• Zodiac sign and description.
• Personal description.
• Affinities (like, visit, message, banned).
• Similar profiles.

15. What buttons are available on a profile page?

• Message: send a private message.
• Like: like the profile.
• Ban: block the profile.
• Report abuse: for inappropriate content, fake photos, identity theft, etc.

16. How can I tell if a member is online?

A green dot indicates that a member is online.
Otherwise, the last connection date is shown.

17. Can I see who visited my profile?

Yes ✅ In the Notifications menu, you can see the list of members who visited your profile.

18. What does "popular profile" mean?

A popular profile is one that has received the most visits from other members.

19. What is in the "Notifications" menu?

• Visit notifications (access the visitor’s profile).
• Like notifications (access the liker’s profile).

20. How does the "Messages" menu work?

It shows your 5 most recent conversations.
A View All Messages button gives access to the full message history.

21. What is in the "Account" menu?

• My Profile
• Change Password
• Change Email Address
• Log Out

22. How do I change the site language?

In the language menu (top of the site), click on the current language and choose from available languages.
The page reloads in the selected language.

23. What is on the homepage?

• A list of recently registered members.
• At the bottom, a newsletter signup to receive updates (new members, updates, new features).

24. How does the newsletter work?

By subscribing, you receive emails with:

• New members.
• Site updates.
• New features.

25. How is my personal data protected?

• Your data is confidential and secure.
• It is never sold.
• You can suspend, anonymize, or delete your data at any time.

26. Can I manage my cookie preferences?

Yes. You can:

• Accept all.
• Refuse all.
• Customize preferences.
  A Manage Cookie Preferences link is available at the bottom of all pages.

27. What should I do if I encounter a problem with another user?

Use the Report Abuse button on their profile.
The team will review and take appropriate action (warning, banning).

28. What happens if a user is banned?

The profile is permanently deleted.
A banned user cannot register on the site again.

29. What if a member asks me for money?

It is strictly prohibited ❌
Any request for money is considered abuse.
Immediately report this profile using the Report Abuse button.

30. What types of abuse can I report?

• Insults, harassment, or offensive messages.
• Fake or stolen photos.
• Identity theft.
• Fake profiles.
• Requests for money.
• Any behavior violating site rules.

31. What happens after I report abuse?

The site team verifies the report.
If confirmed, the account may be suspended or permanently banned.

32. Can I be banned by mistake?

No. Each report is manually verified to avoid unjustified bans.

33. Can I unblock a member I have blocked?

Yes. In your settings, you can manage blocked members and unblock a profile anytime.

34. Is the site available worldwide?

Yes, it is accessible to users around the world 🌍.
It is not limited to Madagascar even though the domain is .mg.

35. What if I cannot find an answer in the FAQ?

You can contact support via the contact form available on the site.